Privacy Policy

ORE Digital Privacy Policy 

1.Who We Are 

Registered in England, Email: tabitha@oredigital.co.uk 

We are a digital marketing agency providing services including social media management, content creation, digital advertising, branding, and related consultancy services. 

For the purposes of data protection law, we are the “Data Controller” of your personal data. 

2.What Personal Data We Collect 

We may collect and process the following information: 

Information you provide to us: 

• Name 
• Business name 
• Email address 
• Phone number 
• Billing address 
• Payment details (processed securely via third-party providers) 
• Information submitted via contact forms 
• Information shared during consultations or onboarding 

Information we collect automatically: 

• IP address 
• Browser type and version 
• Device information 
• Pages visited on our website 
• Time and date of visits 
• Cookies and tracking data 

Client Account Data: 

If you engage our services, we may access social media accounts, advertising platforms, website analytics, and related tools strictly for service delivery purposes. 

3.How We Use Your Information 

We use your data to: 

• Respond to enquiries 
• Provide digital marketing services 
• Manage contracts and client relationships 
• Process payments and invoices 
• Improve our website and services 
• Send relevant updates or marketing communications (with your consent) 
• Comply with legal obligations 

4.Lawful Basis For Processing 

Under UK GDPR, we rely on the following lawful bases: 

• Contractual necessity – to fulfill our agreement with you 
• Legitimate interests – to operate and improve our business 
• Consent – for marketing communications 
• Legal obligation – to comply with tax and regulatory requirements 
• Sharing Your Data 

We may share your data with trusted third parties including: 

• Payment processors (e.g., Stripe, PayPal) 
• Accounting software providers 
• Email marketing platforms 
• Social media and advertising platforms 
• Website hosting providers 
• IT support providers 

We ensure all third parties process data in compliance with UK data protection law. 

We do not sell your personal data. 

5.International Transfers 

Some of our third-party service providers may be based outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions. 

6.Data Retention 

We retain personal data only as long as necessary to: 

• Fulfil contractual obligations 
• Comply with legal, tax and accounting requirements 
• Resolve disputes 

Typically: 

• Client data: Up to 6 years after contract ends (for tax/legal reasons) 
• Marketing data: Until consent is withdrawn 
• Your Rights 

Under UK GDPR, you have the right to: 

• Access your personal data 
• Request correction of inaccurate data 
• Request erasure (“right to be forgotten”) 
• Restrict processing 
• Object to processing 
• Data portability 
• Withdraw consent at any time 

To exercise your rights, please contact us at tabitha@oredigital.co.uk 

7.Cookies 

Our website uses cookies to improve user experience and analyse traffic. 

You can manage or disable cookies through your browser settings. For more detailed information, please refer to our separate Cookie Policy. 

8.Data Security 

We implement appropriate technical and organisational measures to protect your data, including: 

• Secure servers 
• Encrypted communication where applicable 
• Password-protected systems 
• Limited access to personal data 

However, no method of transmission over the internet is completely secure. 

9.Links To Other Websites 

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. 

10.Changes To This Policy 

We may update this Privacy Policy from time to time. The latest version will always be available on our website. 

Created - 02/03/2026

Last updated 20/03/2026